Curse

TheLordOfBlah · Jun 15, 2006, 06:08 AM // 06:08

Quote:

Originally Posted by Tarun

Support team rocks? LOL that's a good one.

Reported a bug about /resign over a month ago and they just ignored it after a few inquires. I resubmitted it recently since it's not fixed.

Most skill timers are off from 1-4 seconds. They ask for skills, they've been told skills. Keep finding more that are off. Seems like the whole timer system is off.

There was a GW issue where weapons had no skins at certain angles. Took them days to figure out what they were told from the beginning. That it was a problem on their end. I was pissed because for days they gave me the runaround. Install this, install that, do this, do that. I finally said forget it when they told me I had spyware on my system. Being a pc tech I know the ins and outs of my system and keep it clean. It was amusing that the next patch came out for GW and the issue was mysteriously fixed, and it wasn't a driver problem as they continuously tried to play it off as.

With the armor not being updated, support has said and I quote.

So far the only positive response I've gotten is about the /resign bug which has been said to have a fix coming in the near future.

You are playing this game for free. You say they take TOO LONG to fix bugs. Some bugs arent that bad, graphical errors in armors arent the biggest problems the game has, and they are probably working with the most important things as they come up. They leave minor problems the way they are as they dont effect gameplay.

I dont know about you but, ive never seen anything wrong with the skill timers (if you mean what I think you mean by the timer).

The point is they care about the individual players. Most games would say "tough shit" and force you to buy a new game so they make a profit off your mistake. Think about that for a second.

blakk · Jun 15, 2006, 02:33 PM // 14:33

hi am not gonna try to change the hearts and minds ofthose who have had bad service or had what they percieved tob e bad service. My initial email was a standarized auto responce, I im the tech support area and know that this is a acceptable standard. however the turn around time was very good. this is a game that i paid 50 bucks for, its a game. a game, like cheker schess basket ball ect a game, i dont make money woth guildwars and my job does not depend on it nor does my carrer it s a game, something i do for fun. thats said most game companies have terrible tech support. Screwed up your key? buy another one. thats par for course with any game you buy. im sorry that you guys have had bad service im happy with what i got.